This Privacy Policy explains how Suggestory (“we”, “us”, or “our”), a Shopify app, collects, uses, and protects the information you provide when using the application. Your privacy is important to us and we are committed to protecting it.
1. Information We Collect
Shop Data: When you install Suggestory, we collect your store name, email address, and shop domain.
Order Data: We access and store data about your orders, including product SKUs, quantities, prices, fulfillment status, and customer location data (non-personal).
Inventory Data: We collect inventory levels by SKU to calculate replenishment needs.
Usage Metrics: We may log feature usage, request counts, and technical errors to improve app performance.
2. How We Use Your Information
To generate daily run rate (DRR) and inventory replenishment suggestions
To personalize your dashboard, app settings, and reports
To notify you about product changes or critical alerts
To comply with Shopify's Partner Program and API terms
To improve our app features and customer support
3. Data Sharing & Disclosure
We do not sell, rent, or share your data with any third party. Your data is used solely for the app functionality described above. Access is limited to authorized backend systems hosted securely on AWS.
4. Data Storage and Security
All data is stored on AWS DynamoDB and Amazon S3, encrypted at rest and in transit.
We implement access control using environment-managed API tokens.
Only internal scripts and AWS Lambda services access your data.
Access tokens are stored securely and rotated periodically.
5. Retention and Deletion
We retain your data only as long as your app is installed and active.
You can uninstall the app anytime to revoke access.
Upon uninstallation, we automatically delete or anonymize all data within 14 days unless required for legal or troubleshooting purposes.
You may also contact us directly for immediate deletion.
6. Third-Party Services
We use Shopify’s APIs as part of the app's core functionality. We do not integrate with or share data with any external third-party services beyond Shopify and AWS.
7. Your Rights
You have the right to access the data we store about your shop
You can request deletion or export of your stored data by contacting support
You have the right to revoke access by uninstalling the app from your Shopify admin
8. Changes to This Privacy Policy
We may occasionally update this policy to reflect changes in our app or legal obligations. When we do, we will revise the “Effective Date” above. Continued use of the app after changes means you accept the new policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email:arbaz7862002@gmail.com Company: Suggestory by The_App_Developers Location: Bengaluru, India